Account & online security

Phishing texts & fake sign-ins

An urgent message sends you to a copied sign-in page that steals your password, card details or verification code.

Recognize the pattern

How it starts

Texts or messaging alerts containing links.

The promise

Your account will be suspended unless verified now.

A copied login page captures credentials and codes for account misuse.

Start with what you can do now

Stop entering information and leave the page.
Change exposed passwords through the real website on a trusted device.
If identity information was exposed, use IdentityTheft.gov to review next steps.

Keep the original records. Use copies to organize the details.

These guides explain common patterns. The facts of your situation and your payment provider’s rules determine which steps are available.

A QR code on a sign, parking meter or message leads to a fake payment or sign-in page instead of the service you expected.

A pop-up or caller says your device has a virus. They ask for remote access or payment to fix a problem they have invented.

A stranger asks you to install software or share your screen, giving them access to your accounts, payment approvals or private information.

A clearer place to start

Tell us what happened. We’ll review where an analysis may help.