Recognize the pattern
How it starts
Support calls, remote meetings, or software links.
The promise
Share your screen for a quick fix.
What happens next
Remote access can control a device; screen sharing exposes codes, balances, and banking actions.
Signs to watch for
- Requests accessibility or control permissions
- Asks you to open banking while sharing
- Discourages ending the session
Start with what you can do now
If this happened to you
Disconnect the network to end remote access
Contact your bank from another safe device
Record software details and seek a trusted inspection
What to save
Keep the original records. Use copies to organize the details.
- Installation link
- Software name and permissions
- Remote-session times
- Unauthorized transaction records
Before you send money
- Decline remote access from unknown people
- Do not display sensitive accounts while sharing
- Grant only permissions you understand and need
These guides explain common patterns. The facts of your situation and your payment provider’s rules determine which steps are available.