Shopping & online sales
Fake online stores
An ad leads to a store with low prices and convincing reviews. After payment, the item never arrives or is nothing like the listing.
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Shopping & online sales
Fake stores, marketplace payments, delivery texts and missing purchases.
Look for the part that sounds familiar.
6 practical guides
Shopping & online sales
Marketplace payment scams
A buyer or seller moves you off the marketplace, sends a fake payment notice or asks for money to upgrade your account.
Read the guideShopping & online sales
Fake customer service refunds
A caller says an order is being refunded. The process asks for remote access, a verification code or a payment from you.
Read the guideShopping & online sales
Delivery & unpaid toll texts
A text says a package needs a redelivery fee or a toll is overdue. The link collects your card details or account information.
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Shopping & online sales
Fake tickets & travel bookings
A seller offers hard-to-find tickets or a discounted trip, but the booking cannot be verified and extra fees keep appearing.
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Shopping & online sales
Pet sale & adoption scams
Photos of a puppy or other pet prompt a deposit. A supposed transporter then adds crate, insurance or delivery charges.
Read the guideAlready paid or shared information?
Your bank, payment provider or account service may have steps you can take right away.
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