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Shopping & payments

Second-hand and fake-payment scams

Buyers may receive fake goods; sellers may ship after seeing fabricated payment screenshots.

See response steps Share this in a workshop
A woman using a smartphone beside books and printed material

If you have one minute

Pause, then verify independently.

Pushes the transaction off-platform

Before paying

Keep communication and payment on-platform

See verification steps →

If you paid or shared details

Pause shipping and further payments

See response steps →

Start with these three signs

  • Pushes the transaction off-platform
  • Funds cannot be independently confirmed
  • Receiving payment requires a verification fee

How the situation unfolds

  1. Contact

    Resale-platform messages or local trading groups.

  2. The lure

    An urgent bargain or a buyer offering full payment.

  3. The demand and outcome

    Off-platform payments, false receipts, and fake payment links steal money or account details.

Verify these things before paying

  1. Keep communication and payment on-platform
  2. Confirm funds in your own account
  3. Verify high-value goods before handover

Already engaged or paid?

  1. Pause shipping and further payments
  2. Submit a platform dispute
  3. Notify your bank if details were exposed

Contact your payment provider and local police promptly. The responsible institution must confirm whether a payment can be stopped, disputed or returned.

Keep these records

Listing URL
Original payment screenshot
Actual account history
Shipping records

Keep originals and organise working copies. Never give strangers verification codes, banking passwords, private keys or seed phrases.

Original references

  • Singapore ScamShieldPublisher location：Singapore · EnglishOpen the original reference ↗https://www.scamshield.gov.sg/i-want-protection-from-scams/learn-to-recognise-scams/e-commerce-scams/

This page summarises public prevention guidance to help recognise methods. It is not an enforcement conclusion about a particular incident. Check the source page for its original title. Procedures and reporting routes vary by jurisdiction. Compiled October 2026.

Related situations

Fake shops and discount ads

Stolen product photos and steep discounts lure payments for missing or misrepresented goods.

Read the warning signs and checks

Fake refund-service calls

A fake merchant representative uses order details to request transfers or account access for a refund.

Read the warning signs and checks

Parcel-loss and compensation scams

A fake courier claims a lost parcel and sends a phishing link for compensation or address correction.

Read the warning signs and checks