Loans, credit & prizes

Prize & sweepstakes scams

You are told you won a prize, lottery or sweepstakes, but must pay taxes or processing fees before receiving it.

A woman using a smartphone beside books and printed material

Recognize the pattern

How it starts

Prize calls, emails, pop-ups or social messages.

The promise

You have been selected; pay today to keep your prize.

What happens next

Recognizable brands or official identities lend credibility. A deadline prevents checking while new collection fees appear.

Signs to watch for

  • A win without entering
  • Payment required to claim
  • Requests card details or verification codes

Start with what you can do now

If this happened to you

  1. Stop all further fees

  2. Alert the payment provider and protect exposed accounts

  3. Keep prize notices and payments; report them

More steps for your payment method

What to save

Keep the original records. Use copies to organize the details.

  • Prize notice
  • Organizer name and URL
  • Fee demands and messages
  • Transfer records
Build your record checklist

Before you send money

  • Verify with the organizer independently
  • Do not pay for unsolicited prizes
  • Avoid unfamiliar claim links

These guides explain common patterns. The facts of your situation and your payment provider’s rules determine which steps are available.

A clearer place to start

Your next step starts
with the facts.

Tell us what happened. We’ll review where an analysis may help.

Request a Case Review