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Impersonation

Tax, benefits, and welfare impersonation

Threats of tax debt or suspended benefits, or promised subsidies, solicit identity details and payments.

See response steps Share this in a workshop
A physical red padlock resting on a computer keyboard

If you have one minute

Pause, then verify independently.

Threatens immediate penalties or lost benefits

Before paying

Open the government service independently

See verification steps →

If you paid or shared details

Pause document and payment submissions

See response steps →

Start with these three signs

  • Threatens immediate penalties or lost benefits
  • Requests login credentials
  • Demands unusual payments to an individual

How the situation unfolds

  1. Contact

    Government-looking calls, emails, and texts.

  2. The lure

    Update today to restore benefits or receive a refund.

  3. The demand and outcome

    Forged agency branding and caller IDs redirect a routine inquiry to a fake site or personal account.

Verify these things before paying

  1. Open the government service independently
  2. Verify the notice and processing office
  3. Do not pay based on caller ID

Already engaged or paid?

  1. Pause document and payment submissions
  2. Check with the actual agency
  3. Secure affected accounts if details leaked

Contact your payment provider and local police promptly. The responsible institution must confirm whether a payment can be stopped, disputed or returned.

Keep these records

Original notice
Website or email address
Disclosed-information list
Payment records

Keep originals and organise working copies. Never give strangers verification codes, banking passwords, private keys or seed phrases.

Original references

  • Federal Trade Commission (FTC)Publisher location：United States · EnglishOpen the original reference ↗https://consumer.ftc.gov/articles/how-avoid-government-impersonation-scam

This page summarises public prevention guidance to help recognise methods. It is not an enforcement conclusion about a particular incident. Check the source page for its original title. Procedures and reporting routes vary by jurisdiction. Compiled October 2026.

Related situations

Police and court impersonation

Threats of criminal involvement or arrest create panic before fake officials demand secrecy and transfers.

Read the warning signs and checks

Bank safe-account scams

A fake bank employee claims fraud and asks you to move savings to a supposed safe account.

Read the warning signs and checks

Family emergency impersonation

A fake relative, hospital worker, or companion requests secret urgent payments for an accident.

Read the warning signs and checks