Everyday services

Gaming account & item scams

A buyer or trading site shows a fake payment or balance, then demands a fee to release your proceeds or return the account.

A player wearing headphones at a computer during an esports event

Recognize the pattern

How it starts

In-game chat, account trade ads or buyer messages.

The promise

An instant high-price purchase with safe platform protection.

What happens next

Fake payments and balances precede invented withdrawal errors or freezes, making sellers make a deposit to access nonexistent proceeds.

Signs to watch for

  • Buyer insists on an unfamiliar site
  • Withdrawal requires extra deposits
  • Support keeps inventing fee reasons

Start with what you can do now

If this happened to you

  1. Stop deposits and account delivery

  2. Change exposed game and linked account passwords

  3. Give the platform and police trade and payment records

More steps for your payment method

What to save

Keep the original records. Use copies to organize the details.

  • Original trade ad
  • Buyer and support accounts
  • Fake site URL and balance screenshots
  • Deposit and payment statements
Build your record checklist

Before you send money

  • Check game rules and permitted official channels
  • Keep account and bank data off unfamiliar sites
  • Do not pay to verify or unlock sale proceeds

These guides explain common patterns. The facts of your situation and your payment provider’s rules determine which steps are available.

A clearer place to start

Your next step starts
with the facts.

Tell us what happened. We’ll review where an analysis may help.

Request a Case Review